We are committed to ensuring our customers’ satisfaction. If you are not satisfied with your purchased product, please follow our return and refund policies—
🔹 Return Policy
✅ To request a return:
You must contact us within 3 days of delivery of the product.
The product must be unused, undamaged, and in its original packaging.
If the product has a manufacturing defect or is damaged during delivery, it is eligible for return.
🚫 The following products are not eligible for return:
Opened or used products
Cosmetics and skincare products (for hygiene reasons)
Customized or personally ordered items
Discounted or sale products
🔹 How to return?
1️⃣ Contact us on WhatsApp or Email
2️⃣ Send the order number and product picture
3️⃣ Our team will review your request within 24 hours
4️⃣ If approved, our logistics team will collect the product
🔹 Refund Policy
✅ When will the refund be available?
If the return is approved, the refund will be issued within 3-5 business days.
If your product is out of stock, you will receive a full refund.
Refunds will be issued via the original payment method (Bank Transfer, Store Credit, etc.).
🚫 Refunds will not be available if:
The product is used or damaged
The specified time for return (3 days) has passed
The product is purchased during a discount or offer
📩 Contact us
📧 Email: support@beautycosmeticsuae.com
📲 WhatsApp: +971 562109650
Our return and refund policy is simple and customer-friendly, so you can shop with confidence! 😊💖
